Engaging on-hold messages via VoIP

When transitioning from traditional phone systems to Voice over Internet Protocol (VoIP) solutions, people often overlook the way calls are put on hold. However, doing so means losing opportunities since how customers are put on hold influences whether they wait patiently on the line or hang up. When an operator asks a client for permission […]

Replace phone scheduling with Bookings

Time is the commodity of service providers — therefore being able to manage it well ensures profitability. To maximize your schedule, use Bookings by Office 365. Here’s how this easy-to-use app can greatly benefit your business. Visibility Bid adieu to the days of scribbling on post-its and frantically going through your schedule to find out […]

Data backup solutions for your business

Any business owner worth their salt knows the value of data to business. This is why it’s bizarre that many business owners don’t have a proper data backup strategy in place. Organizations of all sizes need to take a proactive approach to backing up their data, and there are several solutions they can implement to […]

An ad-free Windows 10 with File Explorer

No matter what version of Windows you’ve got—the free upgrade, the licensed OS, or the Professional version—you will see ads and notifications. Though at times helpful, they can get tiresome. You can’t even manage your own files in File Explorer without seeing one. If you’re looking for a solution, follow this step-by-step guide to make […]

Check the list of free ransomware decryptors

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Make sure to check these free resources before responding to a cyberattacker’s demands. The state of ransomware […]

What to do with bloatware on Android devices

Many Android devices usually come preinstalled with apps developed by the carrier or manufacturer. These apps are called bloatware and are unwanted by many users. The bad news is that uninstalling them is difficult. The good news is that there is a solution. What is bloatware? Bloatware is software that is preinstalled on the device […]

Virtualization myths and why you shouldn’t believe them

The intricacies of business technology are not the easiest to understand. Complicated explanations usually lead to misunderstandings, and this is especially true for virtualization. Here are four myths you may have heard about virtualization that you shouldn’t take as facts. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more […]

3 Easy ways to protect your business data

Most business owners are too busy running their respective offices to be concerned about optimized security settings and other technical matters. To spare them the agony of deciphering IT jargon, here are three easy ways to prevent data theft.  Cover your webcam If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and National Security […]