How to minimize VoIP downtime

How to minimize VoIP downtime

Disasters can happen at any time, and if your company is unprepared, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP offline, you will lose people, productivity, and ultimately, profit. Avoid such a fate by following […]

Protect your VoIP system from phishers

Protect your VoIP system from phishers

Although many companies still use analog phones, a growing number of businesses now rely on VoIP (Voice over Internet Protocol), thanks to its multi-functionality. VoIP allows employees to make voice calls, conduct video conferences, and chat using an internet connection. This has become a means, however, for many scammers to send fraudulent emails, extort money, […]

Is AI-powered VoIP the next step?

Is AI-powered VoIP the next step?

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]

Benefits VoIP will receive through 5G

Benefits VoIP will receive through 5G

Communication is an integral component to any small- and medium-sized business (SMB). To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for. Improved Video Conferencing The major […]

What you should look for in a VoIP distributor

What you should look for in a VoIP distributor

If you’re itching to switch your old phone system to Voice over Internet Protocol (VoIP), you may be overwhelmed by the number of choices of distributors available. Many of them claim to be “the best” or “world-class” — but are they really? Can they meet your business needs? Before you choose a VoIP distributor, consider […]

How SMBs can prevent VoIP eavesdropping

How SMBs can prevent VoIP eavesdropping

As a business owner, you should be aware of the different cyberattacks that your company faces. One of these is voice over internet protocol (VoIP) eavesdropping. As cybercriminals constantly find new ways to infiltrate your business and steal critical data, now’s the time to implement the proper defenses for your VoIP phone systems. Change the […]

Maximize your VoIP with these features

Maximize your VoIP with these features

Doing business is a whole lot easier with VoIP than with a traditional phone, making it a popular communications solution. But did you know that your VoIP service offers a ton of useful features you may have overlooked? Take note of these to save yourself the trouble of doing things the old-fashioned way.